CEM Computer Service

Expertise Built Over Three Decades

With over 30 years of experience in Computer Information Technology, CEM Computer Service has established itself as a leading provider of IT solutions for both businesses and individuals in our local area. Our extensive knowledge and expertise in this ever-evolving field enable us to offer top-notch services tailored to meet the unique needs of our clients. Whether you are a small business looking for reliable IT support or an individual seeking assistance with your personal computer, we have the skills and experience to help you succeed.

Network Infrastructure Monitoring

Network infrastructure monitoring is performed through client installed on either a single or possibly multiple servers, depending if single location or multi-site interconnections, to monitor the health of the infrastructure hardware and connections. The advanced level of this monitoring service requires that the device supports Simple Network Management Protocol (SNMP) communication to provide comprehensive monitoring. If SNMP communication is not available with the device, then basic up/down status monitoring can be employed. Any monitored item that is detected to be outside normal operational levels produces a notification so that any necessary remedial action can be enacted in a timely manner.

Comprehensive IT Solutions for Businesses

At CEM Computer Service, we specialize in providing enterprise-level support for small to mid-sized businesses. Our services encompass a wide array of offerings, including the management of Windows Servers and workstations, network infrastructure equipment, and LAN/WAN communication technology. Our dedicated team is committed to ensuring that your systems run smoothly and efficiently, allowing you to focus on what you do best—growing your business.

Hardware Expertise You Can Count On

Our extensive background in hardware solutions sets us apart from other IT service providers. We understand the importance of having reliable and high-performing hardware to support your operations. From troubleshooting hardware issues to recommending and installing new equipment, we are here to provide the expertise you need to keep your technology running at its best. Trust CEM Computer Service to be your partner in navigating the complexities of IT, so you can concentrate on achieving your goals.

Proactive Maintenance

Proactive maintenance is provided using a Remote Management and Monitoring (RMM) client on each workstation and server. The RMM client provides notification of developing issues allowing for remediation before the issue can become critical. This client also provides antivirus and malware protection for workstations and servers along with local document backup on workstations.

Risk Management reporting is included for servers. Comprehensive online data backup with a local cache is also available at an additional charge for servers.